Privacy Policy

Effective Date: November 18, 2024

Business Name: Diamond Rock Creations

Website: www.diamondrockcreations.com

1. Introduction

At Diamond Rock Creations, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, request a quote, or place an order.

2. Information We Collect

• Full name
• Email address
• Phone number
• Mailing address
• Project details or preferences
• Payment or invoice details (if applicable)

We collect this information when you:

• Fill out a contact, quote, or consultation form
• Make a purchase or place an order
• Subscribe to updates or newsletters (if available)
• Interact with us via email or social media

3. How We Use Your Information

• Respond to your inquiries or consultation requests
• Provide accurate quotes or estimates
• Fulfill and deliver your custom products or services
• Send appointment updates, order tracking info, or invoices
• Improve our website and customer experience
• Comply with legal or regulatory requirements

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Payment processors (e.g., Square, Jobber)
• Delivery services (for product shipping, if applicable)
• Subcontractors or team members working on your project (only as needed)

5. Cookies & Analytics

• Monitor website traffic and visitor behavior
• Improve website performance and content
• Offer a better browsing experience

6. Data Security

• Secure storage of order forms and customer files
• SSL encryption on our website (if applicable)
• Restricted access to personal data to authorized personnel only

7. Your Rights

• Request access to your data
• Correct or update information
• Request deletion of your information

8. Contact Us

Email: [email protected]
Phone: (928) 245-1869

9. Updates

This policy may be updated periodically. Updates will be posted on this page.